Shipping policy

By placing an order on our site, the customer acknowledges having read these general conditions of sale and having fully accepted them. The products remain the exclusive property of Laurine until full payment of the invoice.

A confirmation of order reception is automatic transmitted to the customer by e-mail. The customer must ensure that his messaging is well configured to accept e-mails from our site azuline.com before validating the order.

The Azuline.com site would not be held responsible for the non-receipt of our emails by customer messaging.

Any order can be canceled by simple customer request by email, or by phone, before shipment thereof. The company would not be held responsible for a cancellation received after shipment of an order.

 

- Billing

Any order whose payment has been validated will give rise to an invoice on which VAT appears, shipping costs and other additional costs (in force at the time of ordering). The invoice will be established in euros in the name indicated during the order.

 

- Payment method

Payment by bank card (CB) or PayPal is available on the Azuline.com website, as well as payment by bank transfer (contact us first).

The order will be registered after payment and validated only as soon as the payment of payment is set up by the bank, or even canceled if the bank refuses payment in the event of non -payment.

 

- Port and treatment costs

Expeditions are made around the world (except in special cases).

Shipping costs include carrier costs as well as processing costs (order preparation, invoicing).

The shipping costs are variable depending on the amount of your order, the carrier chosen and the country of delivery chosen.

 

- Delivery terms

Any order will only be dispatched after full payment of it. Orders are shipped between 0 and 10 working days (on average within 2 days).

The customer will be notified by e-mail of the order of the order (E-mail address in force on the customer account on the day of delivery).

The items and their invoice will be delivered to the delivery address indicated by the Customer when ordering. The address indicated must be complete and whole. The azuline.com site would not be held responsible for non -delivery in the event of a breach or error on the address indicated by the customer.

Any change of delivery address of a placed order can only be modified by e-mail (contact@azuline.com) or by phone (09 65 39 28 11 from 10 a.m. to 7 p.m. Tuesday to Saturday).

All shipments are made with a monitoring code. Monitoring is available in the "My Orders" section of our website once connected to your account. The customer has the possibility of following the shipment on the sitelaposte.fr/suivre-vos-envois.