I lost a stone on my ring : what to do?

You notice a void in place of a stone on your ring, your pendant or your earrings? Don't panic: in most cases, a lost stone can be replaced, and the jewellery item regains its original appearance. Here are the good reflexes to have right away, what is repairable, how much it costs, and what to do if you cannot move.

Good reflexes as soon as you notice the loss

Above all, two simple actions can save you time and money:

• Look for the stone. A freshly fallen stone is often not far away: in the lining of a pocket, at the bottom of a bag, on the edge of a sink, in the vacuum cleaner. If you find it, keep it carefully: replacing it generally costs less than providing a new one.
• Stop wearing jewellery item. An empty kitten (the location of the stone) often has weakened claws. Continue to wear ring risks damaging the setting, or even causing neighboring stones to fall.

Only then can you decide: reinstall the original stone if you have found it, or have a replacement stone installed.

A missing stone, is this repairable?

In the vast majority of cases, yes. A stone setter can either refit your original stone if you have kept it, or provide and install a replacement stone. This applies to rings, but also pendants, earrings and bracelets.

The most commonly replaced stones are zirconium oxides (in many colors), rhinestone and synthetic pearls. For precious stones (diamond, ruby, emerald, sapphire), replacement is possible but requires a quote personalized, because it is necessary to source a corresponding stone.

Will the new stone be the same?

The craftsman does his best to find a stone of identical size, shape and color. On common stones likecubic zirconia, the result is usually indistinguishable from the origin. On more atypical, old or branded stones, a slight visual difference remains possible - in this case, you are informed before any installation, to make an informed decision.

Why do stones fall out of jewelry?

Understanding the cause helps prevent it from happening again. A stone holds thanks to its setting — most often small claws, sometimes a closed setting (a metal rim that surrounds the stone), or a simple glue on costume jewelry. Over time and everyday shocks, these bindings wear out:

• Claws wear out or become bent by hanging up the clothes, and end up no longer holding the stone.
• The glue is getting old on costume jewelry, especially in contact with water, perfume or creams.
• A shock can unseal a stone with one blow.

This is why it is useful to have the system checked from time to time. setting of a jewellery item that you wear often. A sign that should alert you: if a stone “moves” slightly or hangs, it is probably loose and risks falling. Better to get it tightened before you lose it.

Should you replace just one stone or all?

It all depends on your jewellery item and your goal. If a single stone is missing on a ring which has several, we can replace only that one. But if the neighboring stones are visibly worn or loose, it may be wiser to tighten them at the same time, to avoid a repeat visit a few months later. The craftsman will advise you according to the actual state of the jewellery item — without imposing an unnecessary complete replacement on you.

How much does it cost to replace a stone?

Stone replacement is an accessible repair for common stones. At Azuline, the price starts at €10 online for one cubic zirconia or a rhinestone. Precious stones are subject to quote personalized. Added to this is €9.90 Colissimo prepaid round trip if you send your jewellery item.

The exact price depends on the type of stone, its size, the number of stones involved and the type of setting. If you have found your original stone, replacing it is often less expensive than replacing it.

How to replace a stone without traveling?

Our stone replacement service by post works everywhere in France:

• You fill out the online form, indicate if you still have the stone, and add photos of your jewellery item (with the affected area clearly visible).
• You receive a label Colissimo prepaid by email, and you post your jewellery item (with the original stone if you found it).
• Our artisan crimper examines the jewellery item, confirms to you quote if necessary, carry out the installation and send you the jewellery item — generally within 7 to 14 working days round trip.

For precious stones or special cases, the price is confirmed after examination, and you validate before any intervention.

And for your other jewelry?

If your jewellery item has another concern in addition to the stone, our workshop takes care of everything by post. Find all of our services on our workshop page : jewellery soldering broken, change of clasp, pearl restringing, or watch battery replacement. And if the color or type of your stone interests you, our articles on the symbolism of colored stones and birthstones might please you.

In summary

A missing stone is almost never inevitable. The right reflex: look for the fallen stone (putting it back costs less), and stop carrying the jewellery item so as not to damage the setting. Replacement starts at €10 for a common stone (cubic zirconia, rhinestone), or around €19.90 all inclusive by post ; the precious stones are on quote. Have the setting of your jewelry worn often avoids many losses.

Frequently asked questions

Can we replace a missing stone on a ring ?

Yes, in most cases. A stone setter can refit your original stone if you have kept it, or provide and install a replacement stone. This also applies to pendants, earrings and bracelets.

My ring lost a cubic zirconia, is this repairable?

Yes. Thecubic zirconia is one of the most commonly replaced stones, in many colors. Replacement starts at €10 online and the result is generally indistinguishable from the original.

How much does it cost to replace a stone?

From €10 online for a common stone (cubic zirconia, rhinestone), or around €19.90 all inclusive by post. Precious stones (diamond, ruby, emerald) are subject to a quote personalized.

How do you know if a stone is loose?

If a stone moves slightly, catches clothes or makes a small noise when you tap it jewellery item, it is probably loose. Better to get it tightened quickly before it falls out.

Can we replace a stone on a jewellery item old?

Yes, it is often possible. On old or branded jewelry, a slight visual difference with the original stone is sometimes unavoidable; you are then informed before any installation to make an informed decision.