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Online jewelry and watch repair workshop | Azuline

Bracelet en argent cassé avec pendentif cœur et chaîne rompue à réparer
Before
Bracelet en argent réparé avec pendentif cœur et chaîne restaurée comme neuve
After

FAQ - Frequently Asked Questions

Most repairs are carried out under 24 to 72 hours after receipt.

The total delivery time, including transport, is generally 5 to 7 days.

Once your request has been made, you will receive sending instructions by email.

You can send your jewelry at your own pace, with tracked shipping.

Yes, for simple repairs at a fixed price.

For more complex repairs, a quote is offered to you before validation.

If repair is not possible, your jewelry will be returned to you.

A refund can be made depending on the case.

All shipments are made with tracking.

We recommend a secure shipping method adapted to the value of your jewelry.

We carry out the most common repairs:

  • Battery change
  • Broken clasp
  • Watch strap
  • Simple jewelry repairs

Our workshop is based in France, in Beauvais, with more than 15 years of experience in jewelry.

Yes, you can follow the progress of your repair via a dedicated page.

You are also informed at every stage of the treatment.