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FAQ - Frequently Asked Questions
Yes, all our products are authentic and come from official brands or from our selection Azuline.
Yes. Like any new good sold to an individual, our jewelry and watches benefit from the 2-year legal guarantee of conformity from delivery, as well as the legal guarantee against hidden defects.
When a brand also offers a commercial guarantee, its conditions are specified on the product sheet.
You have 30 days after receipt to request an exchange or refund.
The product must be new, unworn and in its original packaging.
A tracking number is communicated to you upon shipment in order to follow your package in real time.
Yes, we provide monitoring and repair of your jewelry, with or without warranty.
A quote can be provided if necessary.
To preserve its shine, avoid contact with water, perfumes and chemicals.
We advise you to remove your jewelry before sport or sleep.
As orders are prepared quickly, contact us as soon as possible for any changes.
Orders are generally shipped within 24 to 48 hours, then delivered according to the chosen carrier.
All orders are prepared with care and shipped from our jewelry stores located in France.



















