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Missing stone on jewelry — Replacement by mail order | Azuline

Azuline Workshop missing stone

Stone Replacement
missing by mail

cubic zirconia · Rhinestone · Pearl Colissimo Prepaid return trip · +€9.90 Return 7–14 business days Secure payment Stripe
From €10.00* · price confirmed after receipt · + €9.90 Colissimo A/R

* Price of repair only, excluding Colissimo Return ticket (€9.90).

Step 1

What piece of jewelry would you like to have repaired?

Step 2

How many stones are involved?

Step 3

Do you still have the stone?

It may have fallen on a piece of furniture or in your bag.

Step 4

What type of stone?

For information — this helps the craftsman prepare for the intervention.

Step 5

What color?

Choose the color of thecubic zirconia.

Step 6

What is the shape of the stone?

Optional — helps the craftsman find the identical stone.

Step 7

How was the stone fixed?

Step 6

Photo of your jewelry

The damaged area must be visible. The photo allows the craftsman to prepare for the intervention.

Verification

Checking your jewelry

Checking your photo in progress…
The price will be displayed immediately afterwards.

Price

Repair estimate

Search for available workshops…

Indicative prices · The exact price is confirmed after examination · You will be contacted before any additional commitment.

Transportation

Summary of your order

Return address

Where would you like to receive your jewelry?

Payment

Confirmation of your order

Stripe SSL secure payment

How it works

01
Order online

Describe your jewelry, add a photo and pay via Stripe in a few minutes.

02
Prepare and ship

Pack your jewelry carefully. Stick the label Colissimo received by email and drop off at the post office.

03
Our craftsman takes care of it

An expert setter examines your jewelry and installs or replaces the stone.

04
Return home

Your jewelry is returned to you by Colissimo tracked, carefully packaged. Total time: 7–14 working days.

Frequently asked questions

Our other after-sales services

* Price of repair only, excluding Colissimo Return ticket (€9.90).

Price
From €10.00*
Repair + €9.90 Colissimo A/R
Optional insurance +5 €
★★★★★
4,8 / 5 · 45 Google reviews

“Top service, jewelry repaired like new in one week. I recommend!”

—Sophie M.