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Online jewelry and watch repair workshop | Azuline

Bracelet en argent cassé avec pendentif cœur et chaîne rompue à réparer
Before
Bracelet en argent réparé avec pendentif cœur et chaîne restaurée comme neuve
After

FAQ - Frequently Asked Questions

Most repairs are carried out under 24 to 72 hours after receipt.

The total delivery time, including transport, is generally 5 to 7 days.

Once your request has been made, you will receive sending instructions by email.

You can send your jewellery item at your own pace, with tracked shipping.

Yes, for simple repairs at a fixed price.

For more complex repairs, a quote is offered to you before validation.

If repair is not possible, your jewellery item returned to you.

A refund can be made depending on the case.

All shipments are made with tracking.

We recommend a secure shipping method adapted to the value of your jewellery item.

We carry out the most common repairs:

  • Battery change
  • Broken clasp
  • Watch strap
  • Simple jewelry repairs

Our workshop is based in France, in Beauvais, with more than 15 years of experience in jewelry.

Yes, you can follow the progress of your repair via a dedicated page.

You are also informed at every stage of the treatment.