Changing the clasp — Bracelet & Necklace by mail order | Azuline

Clasp change
by correspondence

Bracelet & necklace Prepaid return Colissimo · +€9.90 Return 5-10 business days Stripe secure payment

From €12.00* · replacement + €9.90 Colissimo A/R · Optional insurance + €5

Step 1

What piece of jewelry would you like to have repaired?

Step 2

What material is your jewelry made from?

Step 3

Photo of your jewelry

The damaged area must be visible. The photo allows the craftsman to prepare for the intervention.

📷

Take or import a photo

JPEG, PNG · Max 5 MB per photo

Price

Repair estimate

Search for available workshops…

Indicative prices · The exact price is confirmed after examination · You will be contacted before any additional commitment.

Transportation

Summary of your order

🛡️ Transport insurance +€5.00

Covers loss or theft up to €500. Photograph your package open and closed before dropping it off at the post office.

Return address

Where would you like to receive your jewelry?

First name *

Name *

Address *

Supplement

Postcode *

City *

Telephone * — for follow-up SMS

Email * — for confirmation

Comment (optional)

I agree to receive follow-up SMS

Payment

Confirmation of your order

I have read and accept the General Conditions of Sale, in particular the clauses relating to remote repair service, waterproofing and transport costs.

SSL secure payment

How it works

Order online

Describe your jewelry, add a photo and pay via Stripe in minutes.

Prepare and ship

Pack your jewelry carefully. Stick the Colissimo label received by email and drop off at the post office.

Our craftsman takes care of it

Our workshop replaces the clasp with a model adapted to your jewelry.

Return home

Your jewel will be returned to you by tracked Colissimo, carefully packaged. Total time: 5–10 working days.

Frequently asked questions

Our other after-sales services

* Price of the repair only, excluding Colissimo A/R (€9.90).